Privacy Policy

INTRODUCTION & COMPANY OVERVIEW

Welcome to Ojasstep. We care about your privacy. We are committed to keeping your personal information is safe. This Privacy Policy explains how we collect, use, store and protect your info when you visit our website buy our products or use our services.

Ojasstep is a footwear brand. We offer comfortable shoes for men and women. You can find sports shoes, casual shoes and formal shoes on our website or in our stores.

When you use our website or services you agree to the terms of this Privacy Policy.

Information We Collect

To give you an secure shopping experience we may collect the following types of information:

Personal Information:This includes info you give us directly such as:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Order Information

We collect info about your purchases, including:

  • Products you bought
  • Order history
  • Delivery details
  • Return or exchange details
  • Communication about your orders

This helps us manage and fulfill your orders efficiently.

  • Payment Information: To complete your transactions we need payment info. However Ojasstep doesn’t store your credit card debit card or banking details. Payments are processed securely through trusted payment gateway providers.
  • Technical Information: We may automatically collect data such as:
  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Tracking Data

This info helps us improve website performance and user experience.

How We Use Your Information

We use your info for business purposes including:

  • Processing and fulfilling orders
  • Managing payments, shipping, returns and refunds
  • Sending order confirmations and updates
  • Responding to customer support requests
  • Improving our products and services
  • Enhancing website performance and user experience
  • Maintaining website security
  • Sending offers or updates (only where permitted)

We collect only the info we need to provide our services effectively.

Cookies and Tracking Technologies

Ojasstep uses cookies and similar tracking technologies to improve website functionality and user experience.

Cookies help us:

  • Remember your preferences
  • Understand visitor behavior
  • Improve website performance
  • Personalize your shopping experience

You can choose to disable cookies through your browser settings. However disabling cookies may affect website features and functionality.

Data Protection & Security

We take data security seriously. Use suitable technical and organizational measures to protect your personal info.

Our security measures include:

  • Secure servers
  • Encrypted connections
  • internal access
  • Regular security monitoring

authorized personnel at Ojasstep have access to customer info.

While we work hard to protect your data no internet-based system can be completely secure. We continuously improve our security practices to safeguard your info.

Sharing of Information

We respect your privacy. Don’t sell, rent or misuse your personal info.

We may share your info when necessary with trusted third parties, such as:

  • Payment gateway providers for secure transaction processing
  • Delivery and logistics partners for shipping orders
  • Technology and service providers supporting website operations

All third-party partners are required to maintain strict confidentiality and protect your info.

Your Rights

As a user you have the right to:

  • Access your info
  • Request correction or updates to inaccurate info
  • Opt out of marketing communications
  • Request deletion of data (subject to legal and business requirements)

To exercise these rights you may contact us using the details below.

Children’s Privacy

Ojasstep doesn’t knowingly collect info from individuals under 18.

If we become aware that such info has been collected we will take steps to delete it.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • requirements
  • Business practices
  • Products or services

Any updates will be posted on this page along with the revised effective date. We encourage users to review this policy

Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data please contact us:

Ojasstep

Email: ojasstep@gmail.com

Website: www.ojasstep.in.com

Our Commitment

At Ojasstep your trust matters to us. We are committed to protecting your privacy handling your data responsibly and maintaining transparency in how we manage your info.

We continuously work to provide a reliable and trustworthy shopping experience, for every customer.